SAP Solution Manager is the central platform for implementing, operating, monitoring, and supporting SAP solutions.
Core Functions
Application Lifecycle Management: End-to-end ALM from requirements to operations.
Change Request Management (ChaRM): Governed change process with quality gates.
Testing: Test management, automated testing, and quality gates.
Monitoring: System monitoring, alerting, and root cause analysis.
Service Desk: Incident and problem management with ITSM processes.
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